Privacy Policy

Effective Date: March 6, 2024
This Privacy Policy describes how Unique AV Electronics (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, (the “Site”), or interact with us in connection with our services for AV equipment repair and sales.

Information We Collect

We collect information to provide exceptional service and fulfill your requests. Here’s a breakdown of what we collect and why:

Personal Information:

This includes data that can identify you, such as:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

Collection Methods:

We collect this information when you:

  • Contact us through our website form (inquiries, quotes)
  • Place an order (equipment, parts)
  • Request a service (repair, consultation, installation)
  • Subscribe to our newsletter (promotions, service updates)

Use of Personal Information:

We utilize your personal information to:

  • Process Orders and Deliveries
  • Schedule and Manage Repairs and Installations
  • Communicate with You Regarding Orders, Services, and Company Updates (appointment confirmations, repair updates, promotional offers, service reminders)
  • Personalize Your Experience on our Site (remember preferences and past requests)

Device Information:

We gather information about your device to optimize your experience:

  • IP Address
  • Browser Type
  • Operating System
  • Referring URL (website that led you to ours)

    Use of Device Information:

    This data helps us:

    • Analyze Website Traffic and Usage Patterns
    • Identify Potential Issues and Improve Website Functionality
    • Provide a Secure Online Environment

    Usage Information:

    We track your activity on our Site to understand user behavior and improve functionality:

    • Pages Visited (products viewed, service pages accessed)
    • Services Requested (repair quotes, installation inquiries)
    • Searches Performed (on-site search for specific equipment or services)


      Use of Usage Information:

      We utilize this data to:

        • Understand User Needs and Preferences
        • Enhance the Functionality of our Search Feature
        • Recommend Relevant Products and Services Based on Your Browsing Activity

            Sharing Your Information

            We understand the importance of data privacy. We share your information only with trusted third-party service providers who assist us in running our business and delivering our services. These providers are bound by strict contractual obligations to keep your information confidential and secure. We will never share your information for marketing purposes with any third-party without your explicit consent.

            Data Security

            We take significant steps to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

            • Secure Data Storage Practices
            • Regular System Audits and Security Updates
            • Employee Training on Data Security Protocols

            However, complete security cannot be guaranteed for any website or internet transmission. We encourage you to practice safe browsing habits and be cautious when sharing personal information online.

            Your Choices

            We empower you to control your information:

            • Opt-Out of Marketing Emails: Unsubscribe from our marketing emails by clicking the “unsubscribe” link found within any marketing email we send you.
            • Access and Update Your Information: Request access to, update, or delete your personal information by contacting us at
            • Data Portability: In some jurisdictions, you may have the right to request a copy of your personal information in a commonly used and machine-readable format. Please contact us at if you wish to exercise this right.

            California Consumer Privacy Act (CCPA) Compliance

            If you are a California resident, you have specific rights regarding your personal information under the CCPA. You can learn more about these rights by visiting the California Attorney General’s website Here’s a summary of your CCPA rights:


            • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
            • Right to Delete: You have the right to request that we delete the personal information we have collected about you.
            • Right to Opt-Out of Sale: We do not sell your personal information to third parties. However, under the CCPA, “sale” can also include sharing personal information for certain advertising purposes. You have the right to opt-out of such sharing. You can exercise this right by contacting us at

            Changes to this Privacy Policy

            We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements